How to Factory Reset your JLab EarbudsUpdated 20 days ago

Troubleshooting 

Connection failure or earbuds disconnected from each other (Manual Reset) 

1. Keep the earbuds in the charging case and forget “JLab [DEVICE NAME]” from your Bluetooth device settings. 
2. Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times 
3. Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times. 
4. Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device. 

**If you run into any issues along the way or the steps above do not fix the issue, please reach out to our support team so we can assist you get connected: [email protected]