Connection failure or earbuds disconnected from each other (Manual Reset).

<h1 id="general-pairing">General Pairing</h1><ul><li>AUTO-CONNECTING EARBUDS: Take earbuds out of the charging case and remove stickers. B. Press and hold both Power Buttons 2+ seconds to turn ON. Left earbud turns solid white and Right earbud blinks blue/white indicating ready to pair to your device.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-370e426c-5665-4865-a8cc-e2d2f5dc1759" style="width: 341px;" class="fr-fic fr-dib"><ul><li>CONNECTING TO BLUETOOTH: Select &#x201C;JLab Epic Air Sport&#x201D; in your device settings. Voice prompt &#x201C;Bluetooth connected&#x201D; followed by solid white lights will indicate you are connected.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-05d93e63-7733-4601-b553-53c7b3c6fae6" style="width: 350px;" class="fr-fic fr-dib"><h2 id="troubleshooting">Troubleshooting</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol start="1" type="1"><li>Keep the earbuds in the charging case and forget &#x201C;Epic Air Sport&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 4x on one earbud in charging case. Earbud blinks blue 4 times then turn solid blue.</li><li>Quick tap 4x on other earbud in charging case. Earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. Left earbud will be solid white and right earbud will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol><iframe width="100%" src="https://www.youtube.com/embed/bOiOJn3AYkQ?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

First Time Setup and troubleshoot Epic Air Sport

Connection failure or earbuds disconnected from each other (Manual Reset). **If your earbud does not light up when removed from the charging case, please contact our support team so we can discuss possible warranty options.

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Forget &#x201C;JLab Epic Air Sport&#x201D; from your Bluetooth device settings.&#xA0;</li><li id="isPasted">Keep the earbuds in the charging case. You can start with either earbud, just remember to reset both of them.</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>**If your earbud does not light up when removed from the charging case, please contact our support team so we can discuss possible warranty options.

How to factory reset Epic Air Sport

JLab Epic Air Sport makes controlling your music easy with the built in touch-controls. Left Touch Sensor:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Track Back: Press and Hold 1+ sec. EQ Change: Triple Tap. Right Touc

<img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-0af591e5-9b48-452d-9ac6-f9286f96cbdf" style="width: 410px;" class="fr-fic fr-dib"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JLab Epic Air Sport makes controlling your music easy with the built in touch-controls.<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Left Touch Sensor:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Back: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li></ul></li><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Right Touch Sensor:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Forward: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject Incoming Calls: Press and Hold 1<span style="font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;sec</li><li dir="ltr" style="list-style-type: square; font-size: 14px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;">Be Aware On / Off: Triple tap</li></ul></li></ul> <img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-c3ee6efd-0ef7-4954-9c15-cef4f7fe3b77" style="width: 493px;" class="fr-fic fr-dib"><ul style="margin-left: 100px "><li dir="ltr" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">Power ON: Press and hold 1+ sec</li><li dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;">Power OFF: Press and hold 3+ seconds</li></ul>

Troubleshooting

INCLUDES: Epic Air Sport Earbuds, Charging Case with integrated USB Charging Cord with Charge Out, 7 Sets of Silicone Gel Tips, 1 set Cloud Foam™ Eartips, JLab Two Year Warranty. AUDIO. BATTERY. CHARGING. BLUETOOTH. GENERAL

INCLUDES: Epic Air Sport Earbuds, Charging Case with integrated USB Charging Cord with Charge Out, 7 Sets of Silicone Gel Tips, 1 set Cloud Foam&#x2122; Eartips, JLab Two Year Warranty.AUDIO<ul><li>Speaker: &#x3A6;8mm Dynamic, Neodymium Magnet, 20Hz-20kHz, 32&#x3A9; &#xB1; 15%</li><li>Output: 110&#xB1;3db</li><li>Microphone: MEMS, - 40dB&#xB1;3dB</li></ul>BATTERY<ul><li>Battery Life: 10+ Hours in Earbuds, 60+ hours in charging case</li><li>Input Power: DC 5V, 100mA</li><li>Earbud Battery: 120 mah lithium rechargeable coin cell</li><li>Charging Case Battery: 2600mah rechargeable lithium ion</li><li>Earbud Charge Time: 2.5 Hours</li><li>Case Charge Time: 4 Hours</li><li>Standby Time: 100 Hours</li><li>Quick Charge: 15 min charge = 1 hour of use</li></ul>CHARGING<ul><li>Case charging: Plug into USB Type A port (standard USB)</li><li>Using as a power bank: Plug any USB Type A (standard USB) into the case to charge your device</li></ul>BLUETOOTH<ul><li>Version: Class 1 Bluetooth 5</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 10g each earbud, 144g charging case</li><li>IP Rating: IP66</li><li>Warranty: 2 year warranty</li></ul>

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