Connection failure or earbuds disconnected from each other (Manual Reset).

<h1 id="isPasted">General Pairing</h1><ul><li><h1 id="remove-pull-tab-the-charging-case-light-will-start-pulsing-blue">Remove pull tab. The charging case light will start pulsing blue.</h1></li></ul><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-94e4d4f5-1d73-4f68-a082-d1d3127f7d79" alt=" remove pull tab" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; width: 300px;" class="fr-fic fr-dib"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Remove earbuds by pulling them straight up or from the side.</li></ul><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-a8eedf03-06ed-4f6f-a976-1998ee82c3a3" alt="remove the earbuds from the charging case" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; width: 300px;" class="fr-fic fr-dib"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">One earbud will blink blue/white indicating ready to pair to your device.</li></ul><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-940e7378-2d2d-460b-83e1-44001ed977cc" alt="one earbud will blink blue/white which is our bluetooth icon indicating ready to pair" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; width: 300px;" class="fr-fic fr-dib"><ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Select &quot;JLab GO Air&quot; in your device&apos;s Bluetooth settings to connect. Voice prompt &quot;You&apos;re connected&quot; followed by solid white lights will indicate you are connected.&#xA0;</li></ul><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-dad51877-bce0-4c32-ba2f-4a2a4bd173a4" alt="select your device name in your bluetooth menu settings to connect, blinking white lights indicate you are connected" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; width: 405px;" class="fr-fic fr-dib"><h2 style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="troubleshooting">Troubleshooting</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol start="1" style="margin-bottom:0in;" type="1"><li style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:&quot;Calibri&quot;,sans-serif;color:#414141;background:white;">Keep the earbuds in the charging case and forget &#x201C;JLab GO Air&#x201D; from your Bluetooth device settings.&#xA0;</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;color:#414141;background:white;">Quick tap 7x on one earbud in the charging case. Earbud blinks blue 4 times&#xA0;</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;color:#414141;background:white;">Quick tap 7x on other earbud in the charging case. Earbud blinks blue 4 times.&#xA0;</li><li style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;color:#414141;background:white;">Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol><iframe width="100%" src="https://www.youtube.com/embed/JPxK7fMv-tc?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

First Time Setup and troubleshoot GO Air True Wireless Earbuds

Connection failure or earbuds disconnected from each other (Manual Reset). **If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Keep the earbuds in the charging case and forget &#x201C;JLab GO Air True Wireless&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>**If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

How to factory reset your GO Air True Wireless Earbuds

JLab GO Air makes controlling your music easy with the built-in touch controls. Left:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Track Back: Press and Hold 1+ sec. EQ Change: Triple Tap. Power On: Press and Hold 3+ sec

<img data-fr-image-pasted="true" src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-36f23645-58d2-4af1-af49-d6ca46988ea7" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 371px;" id="isPasted" class="fr-fic fr-dib"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JLab GO Air makes controlling your music easy with the built-in touch controls.<ul id="isPasted" style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Left:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Back: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and Hold 3+ sec</li></ul></li><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Right:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Forward: Press and Hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject Incoming Calls: Press and Hold 1 sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and Hold 3+ sec</li></ul></li></ul>

Touch Controls

INCLUDES: GO Air True Wireless Earbuds, Charging Case w/ Integrated Charging Cable, 3 Sets Gel Tips: Small, Medium, Large, JLab Two Year Warranty. AUDIO. BATTERY. BLUETOOTH. GENERAL

INCLUDES: GO Air True Wireless Earbuds, Charging Case w/ Integrated Charging Cable, 3 Sets Gel Tips: Small, Medium, Large, JLab Two Year Warranty.AUDIO<ul><li>Speaker: &#x3A6;8mm Dynamic, Neodymium Magnet, 20Hz-20kHz, 32 &#x3A9;</li><li>Output: 103&#xB1;3db</li><li>Microphone: Both Ears, MEMS, - 38dB&#xB1;3dB</li></ul>BATTERY<ul><li>Battery Life: 5 hours in each earbud</li><li>Input Power: DC 5V, 50mA</li><li>Earbud Battery: 43mAh lithium polymer</li><li>Earbud Charge Time: 1.5 Hours</li><li>Quick Charge: 15 min charging = 1-hour playtime</li><li>Charging Case Battery: 370mAh lithium polymer rechargeable</li><li>Case Charge Time: 2 Hours</li></ul>BLUETOOTH<ul><li>Version: Bluetooth 5</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 5g per earbud, 50g charging case</li><li>IP Rating: IP44</li><li>Warranty: 2-year warranty</li></ul>

Tech Specs

Čeština. Dansk. Deutsche. Eesti. Español. Français. Hrvatski. Italiano. Magyar. Nederlands. Norsk. Polskie. Português. Română. Suomi. Svenska. Türkçe. ру́сски. العربية. עִברִית. 中文. 日本語. 한국어

&#x10C;e&#x161;tinaDanskDeutscheEestiEspa&#xF1;olFran&#xE7;aisHrvatskiItalianoMagyarNederlandsNorskPolskiePortugu&#xEA;sRom&#xE2;n&#x103;SuomiSvenskaT&#xFC;rk&#xE7;e&#x440;&#x443;&#x301;&#x441;&#x441;&#x43A;&#x438;&#x627;&#x644;&#x639;&#x631;&#x628;&#x64A;&#x629;&#x5E2;&#x5B4;&#x5D1;&#x5E8;&#x5B4;&#x5D9;&#x5EA;&#x4E2D;&#x6587;&#x65E5;&#x672C;&#x8A9E;&#xD55C;&#xAD6D;&#xC5B4;

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Rewind Retro Wireless Headphones

JBuddies Pro Tech Specs

JBuddies Pro Over-Ear Kids Headphones

JBuddies Studio 2020 Tech Specs

JBuddies Studio On-Ear Kids Headphones

Neon Tech Specs

Neon Wireless On-Ear Headphones

Bluetooth Headphones

Pairing Work Products to 1 Dongle

Connect with Dongle

GO Wireless Keyboard

JBuds Wireless Keyboard

Epic Wireless Keyboards

Wireless Keyboards

GO Mouse

JBuds Mouse

Epic Mouse

Wireless Mice

GO Talk

JBuds Talk

Epic Talk

Talk GO

Talk

Talk PRO

USB Microphones

GO Cam

JBuds Cam

Epic Cam

Webcams

Work

dB Rating for Everyday Activities

How to Wear your JBuddies Protect

JBuddies Protect

Protect

How To: Pair Your Headphones, Earbuds to your iPhone or Smartphone

How To: Pair Your Headphones, Earbuds to your Mac

How To: Pair Your Headphones, Earbuds to your PC

How To: Pair Your Headphones, Earbuds to your Nintendo Switch

How to: Pair your Headphones, Earbuds to PS5

How to: Pair your Headphones, Earbuds to Xbox One

How to: Pair your JLab Headphones to Multiple Devices using Bluetooth Multipoint