Connection failure or earbuds disconnected from each other (Manual Reset)

<h1 id="general-pairing">General Pairing</h1><ul><li>Take earbuds out of the case and remove stickers. Place earbuds back in the case and close the case door&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-c38a9dad-c1b1-4b67-b146-9b53026b924d" style="width: 300px;" class="fr-fic fr-dib"><ul><li>Blue lights on the case indicates charging. Remove earbuds from the case&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-a0919810-5bf9-425e-9488-35ae41c56116" style="width: 254px;" class="fr-fic fr-dib"><ul><li>One earbud will blink blue/white indicating ready to pair to your device. Select &#x201C;JLab JBuds Air Pro&#x201D; in your device&apos;s Bluetooth settings. &#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-f1c9dc9d-11f0-4fa4-a94b-25aeacdd4883" style="width: 300px;" class="fr-fic fr-dib"><h2 id="troubleshooting">Troubleshooting</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol start="1" type="1"><li>Keep the earbuds in the charging case and forget &#x201C;JBuds Air Pro&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. Earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. Earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>

First Time Setup and troubleshoot JBuds Air Pro

Connection failure or earbuds disconnected from each other (Manual Reset). **If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Keep the earbuds in the charging case and forget &#x201C;JLab JBuds Air Pro&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>**If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

How to factory reset JBuds Air Pro True Wireless Earbuds

JLab JBuds Air Pro makes controlling your music easy with the built in touch-controls. Left:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Hangup: Double Tap. Switch Music / Movie Mode: Press and hold 1+ sec. EQ Change: T

<img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-3e126778-9cbc-493a-97c4-04a980cf5bab" style="width: 402px;" class="fr-fic fr-dib"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JLab JBuds Air Pro makes controlling your music easy with the built in touch-controls.<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Left:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Switch Music / Movie Mode: Press and hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">EQ Change: Triple Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Power On: Press and hold 3+ sec</li></ul></li><li dir="ltr" style="list-style-type:circle;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Right:<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track Forward: Press and hold 1+ sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reject Incoming Calls: Press and Hold 1 sec</li><li dir="ltr" style="list-style-type:square;font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin-left: 36pt;"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Be Aware On / Off Triple tap</li></ul></li></ul>

Touch Controls

INCLUDES: JBuds Air Sport True Wireless Earbuds, Charging Case with Integrated Charging Cable, 3 Gel Tips: Small, Medium, Large, 1 Set Cloud Foam™ Eartips, JLab Two Year Warranty. AUDIO. BATTERY. BLUETOOTH. GENERAL

INCLUDES: JBuds Air Sport True Wireless Earbuds, Charging Case with Integrated Charging Cable, 3 Gel Tips: Small, Medium, Large, 1 Set Cloud Foam&#x2122; Eartips, JLab Two Year Warranty.AUDIO<ul><li>Speaker: &#x3A6;8mm Dynamic, Neodymium Magnet, 20Hz-20kHz, 32 &#x3A9;</li><li>Output: 103&#xB1;3db</li><li>Microphone: 1 Knowles, 2 Silicon, -4.8dB&#xB1;3 at 1KHz</li></ul>BATTERY<ul><li>Battery Life: 9+ hours in each earbud, 35+ hours in case</li><li>Input Power: DC 5V, 50mA</li><li>Earbud Battery: 60mAh lithium polymer</li><li>Earbud Charge Time: 1.5 Hours</li><li>Quick Charge: 15 min charging = 1 hour playtime</li><li>Charging Case Battery: 930mAh lithium polymer rechargeable</li><li>Case Charge Time: 6 Hours</li></ul>BLUETOOTH<ul><li>Version: Bluetooth 5</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 8g per earbud, 75g charging case</li><li>IP Rating: IP66</li><li>Warranty: 2 year warranty</li></ul>

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