NO AUDIO ON ONE SIDE OR BLUETOOTH DOES NOT CONNECT/RECONNECT (MANUAL RESET).

<h1 id="general-pairing">General Pairing</h1><ul><li>Press and hold BOTH buttons for 5+ seconds. One side will start blinking blue/white indicating ready to connect.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-8abc9404-6231-4e96-ba6c-ab40bf6a9eec" style="width: 300px;" class="fr-fic fr-dib"><ul><li>Enter your device settings and connect to &#x201C;JLab JBuds Frames&#x201D;. Solid white lights will indicate you are connected.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-770c0dcf-8839-4efd-9991-230e09199f64" style="width: 335px;" class="fr-fic fr-dib"><h2 id="troubleshooting">Troubleshooting</h2>NO AUDIO ON ONE SIDE OR BLUETOOTH DOES NOT CONNECT/RECONNECT (MANUAL RESET)<ul><li>Enter your Bluetooth device settings and forget the JLab JBuds Frames.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-49e5c35a-74b3-4f3f-a8e2-f36d42b2c795" style="width: 214px;" class="fr-fic fr-dib"><ul><li>When JBuds Frames are powered OFF, Press and hold both buttons for 15+ sec. Frames will power ON then power OFF.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-24a22934-426a-4852-a9d4-70bbbf21fddc" style="width: 300px;" class="fr-fic fr-dib"><ul><li>Press and hold both buttons for 3+ sec to power ON. JBuds Frames will start blinking blue/white indicating ready to connect. Enter device settings and reconnect.&#xA0;</li></ul><img src="https://attachments.gorgias.help/uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-068f72e1-1967-45dc-b391-5d30abdd2813" style="width: 319px;" class="fr-fic fr-dib">

First Time Setup and troubleshoot your JBuds Frames

Connection failure or earbuds disconnected from each other (Manual Reset). **If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

<h2 id="isPasted">Troubleshooting&#xA0;</h2>Connection failure or earbuds disconnected from each other (Manual Reset)&#xA0;<ol><li>Keep the earbuds in the charging case and forget &#x201C;JLab JBuds Frames&#x201D; from your Bluetooth device settings.&#xA0;</li><li>Quick tap 7x on one earbud in the charging case. The earbud blinks blue 4 times&#xA0;</li><li>Quick tap 7x on the other earbud in the charging case. The earbud blinks blue 4 times.&#xA0;</li><li>Take both earbuds out of the charging case. One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.&#xA0;</li></ol>**If your earbud does not light up when removed from charging case, please reach out to our support team so we can discuss possible warranty options.

How to factory reset JBuds Frames

INCLUDES: JBuds Frames Earbuds, Charging Cable, 4x Silicone Secure-fit Sleeves, Travel Pouch, JLab Two Year Warranty. AUDIO. BATTERY. BLUETOOTH. GENERAL

INCLUDES: JBuds Frames Earbuds, Charging Cable, 4x Silicone Secure-fit Sleeves, Travel Pouch, JLab Two Year Warranty.AUDIO<ul><li>Speaker: 16.2mm Drivers</li><li>Frequency Response: 20&#x2013;22kHz</li><li>Impedance: 22 ohms</li><li>Output: 120 +/- 3dB</li><li>Microphone: 4015 MEMS in each earbud</li><li>Codecs:&#xA0;SBC</li></ul>BATTERY<ul><li>Battery Life: 8+ hours in each earbud</li><li>Input Power: DC 5V, 90mA</li><li>Earbud Battery: 120mAh lithium polymer</li><li>Earbud Charge Time: 2 Hours</li><li>Standby: 100 Hours</li></ul>BLUETOOTH<ul><li>Version: Bluetooth 5</li><li>Range: 30+ ft.</li></ul>GENERAL<ul><li>Weight: 11.7g per earbud</li><li>IP Rating: N/A</li><li>Warranty: 2-year warranty</li></ul>

Tech Specs

JLab JBuds Frames makes controlling your music easy with the built-in touch controls. Left:. Volume Down: Single Tap. Siri (iOS) or “Ok Google” (Android): Double Tap. Track Back: Press and hold 1+ sec. Right:. Volume Up: Single Tap. Play / Pause: Dou

<img src="https://uploads.gorgias.io/VR1W92RMBy6M8yBk/undefined-8771dda7-4849-4229-b993-6f67c4ab20f7" style="width: 423px;" class="fr-fic fr-dib"><span style="font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">JLab JBuds Frames makes controlling your music easy with the built-in touch controls.<ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type: circle; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Left:<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px; font-size: initial;"><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Volume Down: Single Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Siri (iOS) or &#x201C;Ok Google&#x201D; (Android): Double Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;">Track Back: Press and hold 1+ sec</li></ul></li><li dir="ltr" style="list-style-type: circle; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Right:<ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px; font-size: initial;"><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Volume Up: Single Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Play / Pause: Double Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Track Forward: Press and hold 1+ sec</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Answer Call: Single Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Hangup: Double Tap</li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;"><span style="font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Reject Incoming Calls: Press and Hold 1 sec</li></ul></li><li dir="ltr" style="list-style-type: square; font-size: 16px; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre; margin-left: 36pt;">Either<ul style="font-size: initial;"><li style="font-size: 16px;">EQ Change: Triple press on either earbud (Cycles JLab Signature/Bass Boost)</li><li style="font-size: 16px;">Power On/ Off: &#xA0;Triple press on either earbud (Cycles JLab Signature/Bass Boost)&#xA0; </li></ul></li></ul>

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